Frequently Asked Questions
FAQ
Do I still need to call my doctor or insurance company?
Nope! We handle all the communication and paperwork for you — from start to finish.
Is PatientsPathway.org HIPAA-compliant?
Yes. We use secure, encrypted systems to protect your personal health information at every step.
What happens if my referral is denied?
We’ll coordinate with your doctor’s office to explore options and resubmit if needed.
What if I’m not sure whether my plan needs a referral?
No problem — we’ll verify your insurance requirements for you and let you know what steps are needed to get your visit approved quickly.
Terms of Service
PatientsPathway.org provides coordination support in accordance with referral and authorization policies of commercial and Medicare Advantage insurance plans. Original Medicare typically does not require referrals for specialist care.